1.1 Personal information is information from which your identity is apparent or can be reasonably ascertained. We may collect the following personal information from you when you make a tender request or send us information (including through our website), including but not limited to your:

(a) full name;
(b) company name (if applicable);
(d) residential and/or postal address;
(e) telephone number;
(f) facsimile number;
(g) email address;
(h) IP address; and
(i) information contained in PDF forms you complete once your tender request has progressed which may contain your financial details (if applicable);

(Personal Information)

2.1 We collect Personal Information about you:
(a) because you have provided it to us;
(b) because we need it to provide a product or service that you have requested;
(c)  because we need it to respond to an online query you have made;
(d) because you work for us or apply to us for a job; and
(e) for purposes related to any of the above.

2.2 By providing us with Personal Information, you consent to us dealing with your Personal Information in accordance with this Privacy Policy.

2.3 Personal Information is stored on our Microsoft Outlook and, in the case of completed PDF forms, with our Finance Department.

3.1 We use your Personal Information:
(a) to deliver services you have requested from us;
(b) to identify you;
(c) to respond to your queries; and
(d) to directly market our services to you in the future (if applicable).

3.2 We will only use your Personal Information in accordance with this Privacy Policy and will not disclose your Personal Information without gaining your consent except where such disclosure is required by law.

3.3 By disclosing your Personal Information to us, you consent to it being disclosed to our suppliers (including any supplier from overseas, if applicable), to our group companies, our approved agents and sub-contractors (if applicable). We will not pass your data to anyone else unless that person is acting on our behalf or you give us express consent.

3.4 We shall not sell or misuse your Personal Information.

4.1 In the event we market to you in the future and, at any time, you do not wish to continue receiving marketing materials from us, you may opt-out of such communications by following the opt-out link at the bottom of each email from us. You can also opt out from receiving marketing materials by contacting us directly.

5.1 You may request access to the Personal Information we hold about you. We reserve the right to withhold the disclosure of such information and will communicate such reasons to you in writing. Please contact us directly if you wish to contest our decision.

5.2 If you wish to update, correct or remove Personal Information that we hold about you, please contact us directly.

6.1 Our Website is secured using industry standard technology. However, as a result of the inherent risks in transmitting such information across the internet, we cannot guarantee the security of your Personal Information. We will not be liable for any breach of security or loss or disclosure of your Personal Information due to the Website being linked to the internet.

6.2 We will use all reasonable endeavours to secure your Personal Information we hold about you, including by:
(a) employing appropriate technical, administrative and physical procedures to protect Personal Information from unauthorised disclosure, loss, misuse or alteration;
(b) limiting access to Personal Information to individuals with a business need consistent with the reason the information was provided; and
(c) storing completed PDF forms with our Finance Department only.

7.1 A “cookie” is a small text file that is placed on a user’s computer hard drive by a website and are used for customising site information to improve user experience. There are several types of cookies and the most common are often referred to as “session” cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.

7.2 You may be required to have a cookie-enabled browser to access the Website. A cookie is a piece of data stored on your computer which may be used to track your internet browsing activities.

7.3 We may, for statistical, security or quality purposes, use cookies to log:
(a) your internet protocol (IP) address;
(b) your use of our Website; and
(c) the type of browser you were using.

8.1 The Website may contain links to third party websites. We are not responsible for the privacy practices of these third-party sites.

8.2 This Privacy Policy only applies to Personal Information collected by us or through our Website. You should familiarise yourself with the privacy policy of any third-party website prior to accessing such site.

9.1 We may, from time to time, review, amend and update this Privacy Policy. We will update you as soon as reasonably practicable following any such change.

10.1 Should you have any questions, comments or complaints regarding our practices with respect to your Personal Information or this Privacy Policy, please contact us on 0481 279 984 or at [email protected]. We will endeavour to address your queries as soon as reasonably practicable.